eBay Integration

The eBay integration connects your ITrack Chromium inventory to your eBay store, letting you manage listings directly from your part records. When enabled, your parts data syncs with eBay so you can list, update, and track inventory without having to manage it in two places.

1️⃣ Before You Get Started

You need a few things set up on eBay before you can connect it to ITrack.

Active eBay Store — You must have an active eBay Store subscription. A standard eBay seller account without a store subscription is not supported. Inventory will be listed on your store, Chromium does not create auction listings.

eBay Business Policies — Your eBay store must have the following business policies configured before you can connect it to ITrack:

• Payment Policy — Defines how buyers are expected to pay.

• Shipping Policy — Defines your shipping options, carriers, and handling time.

• Return Policy — Defines your return and refund terms.

If you haven't set these up yet, you can manage them in your eBay Business Policies settings. You can find these by going to your Account > Account Settings > Selling > Business Policies.

Be aware that some shipping carriers have limits on the units you can use for your weights and dimensions on your parts. If you have a domestic carrier like USPS, FedEx, UPS, etc. in your shipping policy, they will only accept your part weight in ounces and your part dimensions in inches. There will also be limits to the maximum size and weight a carrier will accept for certain shipping services.

For example SUPS Priority Mail Small Box has a max weight of 1,120oz (70lbs) and max size of 9x6x2 inches. If you have a shipping policy with a carrier listed, and the part exceeds the carrier’s limits, eBay will fail to list it. If this happens you will see an error on the part such as Invalid Shipping Package.

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